Comments on: Getting started with FreePBX – Part 6 Cheap phone calls using DISA and Callback http://sysadminman.net/blog/2009/getting-started-with-freepbx-part-6-cheap-phone-calls-using-disa-and-callback-427 UK based Asterisk, Trixbox, FreePBX and A2Billing Servers Mon, 06 Feb 2012 16:56:24 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: matt http://sysadminman.net/blog/2009/getting-started-with-freepbx-part-6-cheap-phone-calls-using-disa-and-callback-427#comment-3951 matt Sun, 13 Nov 2011 14:59:35 +0000 http://sysadminman.net/blog/?p=427#comment-3951 The only way to see what's happening will be to use the Asterisk console and turn up the debugging and watch what Asterisk is trying to do unfortunately. The only way to see what’s happening will be to use the Asterisk console and turn up the debugging and watch what Asterisk is trying to do unfortunately.

]]> By: Barbaros http://sysadminman.net/blog/2009/getting-started-with-freepbx-part-6-cheap-phone-calls-using-disa-and-callback-427#comment-3939 Barbaros Sat, 12 Nov 2011 20:38:02 +0000 http://sysadminman.net/blog/?p=427#comment-3939 I am using for outbound calls voipraider and now i can call via DISA without problem but callback still has same problem. For the callback servis freepbx has not any dependency to DID provider because i am using my DID only for inbound calls and it is pointing to callback directly like in your steps. i don't know how will i pass that problem. Thanks for your attention Matt. I am using for outbound calls voipraider and now i can call via DISA without problem but callback still has same problem. For the callback servis freepbx has not any dependency to DID provider because i am using my DID only for inbound calls and it is pointing to callback directly like in your steps. i don’t know how will i pass that problem. Thanks for your attention Matt.

]]> By: matt http://sysadminman.net/blog/2009/getting-started-with-freepbx-part-6-cheap-phone-calls-using-disa-and-callback-427#comment-3937 matt Sat, 12 Nov 2011 10:54:47 +0000 http://sysadminman.net/blog/?p=427#comment-3937 Hi, what provider are you using for your outbound calls? I think IPKall is just inbound. You need to make sure that your caller ID is being presented in a way that works with how you have your outbound routes set up. In other words - can you call your mobile number (in the format it is shown in the CDRs) from an extensions. Hi, what provider are you using for your outbound calls? I think IPKall is just inbound.

You need to make sure that your caller ID is being presented in a way that works with how you have your outbound routes set up. In other words – can you call your mobile number (in the format it is shown in the CDRs) from an extensions.

]]> By: Barbaros http://sysadminman.net/blog/2009/getting-started-with-freepbx-part-6-cheap-phone-calls-using-disa-and-callback-427#comment-3934 Barbaros Sat, 12 Nov 2011 02:40:25 +0000 http://sysadminman.net/blog/?p=427#comment-3934 I have fresh installed from iso Elastix 2.2 include a2billing 1.8.1 and i have followed your docs step by step but i have now interested problem. I have a DID from ipkall and it is going to DISA, when i am calling to my DID after pin code i am calling to my mobile phone and checking from logs. My mobile phone is not ringing, it means freepbx is not calling but in the logs shows calling like " -- Called SIP/diamond/xxmyphonenumberxx -- SIP/diamond-00000015 is making progress passing it to Local/xxmyphonenumberxx@from-internal-6e48;2 -- Local/xxmyphonenumberxx@from-internal-6e48;1 is making progress passing it to SIP/66.54.140.46-00000014 " for me interested " SIP/66.54.140.46-00000014 " because this IP of ipkall server. Why my call passing to there i can't found. More interested when i am calling from a extension i don't have any problem everything working good. For this situation my callback also is not working same like shows calling but nothing. If somebody have idea can share with me ? King Regards, Barbaros I have fresh installed from iso Elastix 2.2 include a2billing 1.8.1 and i have followed your docs step by step but i have now interested problem. I have a DID from ipkall and it is going to DISA, when i am calling to my DID after pin code i am calling to my mobile phone and checking from logs. My mobile phone is not ringing, it means freepbx is not calling but in the logs shows calling like

” — Called SIP/diamond/xxmyphonenumberxx
— SIP/diamond-00000015 is making progress passing it to Local/xxmyphonenumberxx@from-internal-6e48;2
— Local/xxmyphonenumberxx@from-internal-6e48;1 is making progress passing it to SIP/66.54.140.46-00000014 ”

for me interested ” SIP/66.54.140.46-00000014 ” because this IP of ipkall server. Why my call passing to there i can’t found. More interested when i am calling from a extension i don’t have any problem everything working good. For this situation my callback also is not working same like shows calling but nothing. If somebody have idea can share with me ?

King Regards,
Barbaros

]]> By: matt http://sysadminman.net/blog/2009/getting-started-with-freepbx-part-6-cheap-phone-calls-using-disa-and-callback-427#comment-1793 matt Tue, 16 Nov 2010 10:58:58 +0000 http://sysadminman.net/blog/?p=427#comment-1793 There's no built in way to request a PIN for an IVR. The only way I can think to do it is with 2 IVRs. The first IVR would ask for the password, then would just have one option with a long option number (the PIN) that puts the call through to the second IVR. There’s no built in way to request a PIN for an IVR. The only way I can think to do it is with 2 IVRs.

The first IVR would ask for the password, then would just have one option with a long option number (the PIN) that puts the call through to the second IVR.

]]> By: Allthe http://sysadminman.net/blog/2009/getting-started-with-freepbx-part-6-cheap-phone-calls-using-disa-and-callback-427#comment-1792 Allthe Tue, 16 Nov 2010 10:34:15 +0000 http://sysadminman.net/blog/?p=427#comment-1792 Hi, I need create a IVR with PIN CODE, in other words, when I dial the number, the IVR number to require the password before sending the message. I need to create this in Elastix. Can anyone help? Thanks. Hi,

I need create a IVR with PIN CODE, in other words, when I dial the number, the IVR number to require the password before sending the message. I need to create this in Elastix.

Can anyone help?

Thanks.

]]> By: matt http://sysadminman.net/blog/2009/getting-started-with-freepbx-part-6-cheap-phone-calls-using-disa-and-callback-427#comment-1704 matt Fri, 06 Aug 2010 14:12:47 +0000 http://sysadminman.net/blog/?p=427#comment-1704 Nice one Lee. Thanks for the update. Matt. Nice one Lee.

Thanks for the update. Matt.

]]> By: Lee http://sysadminman.net/blog/2009/getting-started-with-freepbx-part-6-cheap-phone-calls-using-disa-and-callback-427#comment-1703 Lee Fri, 06 Aug 2010 12:19:39 +0000 http://sysadminman.net/blog/?p=427#comment-1703 Callback now working, I found the answer here: http://pbxinaflash.com/forum/showthread.php?t=7238&highlight=callback In short the callback timeouts are incorrect on the older versions of Freepbx which means the system will hangup after 15 seconds and terminate the callback. You need to edit this file: /var/lib/asterisk/bin/callback And change from: $timeout = "15000"; To $timeout = "30000"; And it will work. Cheers Lee Callback now working,

I found the answer here:

http://pbxinaflash.com/forum/showthread.php?t=7238&highlight=callback

In short the callback timeouts are incorrect on the older versions of Freepbx which means the system will hangup after 15 seconds and terminate the callback. You need to edit this file:

/var/lib/asterisk/bin/callback

And change from:

$timeout = “15000″;

To

$timeout = “30000″;

And it will work.

Cheers
Lee

]]> By: Lee http://sysadminman.net/blog/2009/getting-started-with-freepbx-part-6-cheap-phone-calls-using-disa-and-callback-427#comment-1680 Lee Wed, 14 Jul 2010 06:18:55 +0000 http://sysadminman.net/blog/?p=427#comment-1680 Hi Matt, At the moment I just want it to got to DISA as my client has there own server but eventually I want to set it up for all my clients through A2billing. My A2billing version is 1.3.0 Lee Hi Matt,

At the moment I just want it to got to DISA as my client has there own server but eventually I want to set it up for all my clients through A2billing.

My A2billing version is 1.3.0

Lee

]]> By: matt http://sysadminman.net/blog/2009/getting-started-with-freepbx-part-6-cheap-phone-calls-using-disa-and-callback-427#comment-1675 matt Tue, 13 Jul 2010 11:59:49 +0000 http://sysadminman.net/blog/?p=427#comment-1675 Hi Lee, Callback has always been a pain to get working. What version of a2billing are you using? As the call is being established it sounds like it's not getting passed to DISA correctly (is that where the call should be going or straight through to a2billing?) You'd probably need to turn up the logging level to see what's going on. Matt Hi Lee,

Callback has always been a pain to get working. What version of a2billing are you using?

As the call is being established it sounds like it’s not getting passed to DISA correctly (is that where the call should be going or straight through to a2billing?)

You’d probably need to turn up the logging level to see what’s going on.

Matt

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